Good To Know - Tenant FAQ

Whether you’re looking to rent with us, or already a tenant, we’re here to help you during every step.

Will properties take pets? - If you’re not sure from an advert if the property is suitable for pets, we always recommend calling the office to enquire further. Some landlords are happy for us to discuss potentially accepting pets.

If I want to end my tenancy – how do I do that? - We need confirmation in writing – via email or letter – giving one month’s notice. We will acknowledge receipt of this and advise you of the check out procedure. You cannot give notice within the first 5 months of your tenancy as it is contracted to an initial period of 6 months.

My neighbours are really noisy! What should I do!? - If it cannot be dealt with amicably between you, we would suggest contacting the council primarily as unfortunately there is little that we can do as your letting agent.

How long is a tenancy? - The standard assured shorthold tenancy (AST) will be a fixed period of 6 months which will then roll monthly after this initial period. Some landlords are willing to consider a longer fixed period, i.e. 12 months, but this has to be discussed first.

I want to apply for a property - What checks can I expect to be done? - We will run a credit check and check your affordability for the property. We will also have to gather references, which include an employer reference & a previous landlord reference.

Will I need a guarantor? - If you aren’t able to provide a history of proof of earnings, or there are previous defaults on your credit file, we will ask for you to have a guarantor. A guarantor must pass the affordability checks for the property’s monthly rental amount, and must be a homeowner themselves.

Our landlords are professional, fair and experienced, so we’re sure we can find the right property for you at the right price. Contact Aspire Rentals for more information.

Straightforward & transparent fees - No hidden costs, we’re upfront about absolutely everything.

Compliance with legislation and safety regulations - Ensuring you find a safe home that suits all of your needs

Repairs and maintenance - If anything goes wrong, you’ll have support there for you.

Application holding deposit: Equivalent to 1-week rent held for up to 14 days & deducted from the deposit paid on move-in.

5-week deposit payable in addition to the first month's rent on or before the day you move in.

Contact us for more information